24/7
Never miss a customer call or chat
Omnichannel
Every channel. One AI. One customer view.
Your customers reach out on the channel they like best. Opsei AI answers on all of them, phone, website chat, WhatsApp, Facebook Messenger, Instagram, and SMS, from the same brain, the same knowledge base, and the same customer profile. Every conversation lands in one shared inbox.
Why choose Opsei AI?
Opsei isn't a simple AI chatbot. It's a custom AI Agent that runs your front-desk, books appointments, creates tickets, takes orders, submits forms, generates quotes, issues invoices, and executes the custom workflows your business defines.
One AI. Every Channel.
Phone calls, website chat, WhatsApp, Facebook Messenger, Instagram, and SMS - one agent handles every conversation with the same voice, the same knowledge, and the same customer view.
AI Knows Your Business
Point Opsei at your website, upload a few PDFs, or paste in FAQs. The shared knowledge base powers every AI channel, so callers and visitors get answers grounded in your business, not generic AI fluff.
Run a Business, Not Just Reply
Opsei captures leads, books appointments, opens support tickets, sends follow-ups, and routes escalations. It doesn't stop at "I'll pass that on". It does the work of a frontdesk team.
We are here to help if you have any questions
How it works
The AI Worker that Never Sleep
Connect your business, choose your channels, and let Opsei AI get to work. No integrations project, no engineering team, no lock-in. Start with the AI Website Chatbot on day one; add the AI Receptionist, ticketing, and follow-up automation whenever you're ready.
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9+ channels
Voice, web chat, WhatsApp, Messenger, Instagram, SMS
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60 min
Average setup time from signup to live
Industries
Built for SMB. Trusted by every industry.
If your business takes phone calls, answers customer questions, or captures leads, Opsei AI can help.
Core AI Modules
Every conversation becomes AI memory
Sequences follow up with the right customer, context, and timing.
AI Receptionist
Answers inbound phone calls 24/7 in a natural human voice. Handles enquiries, captures leads, books appointments, transfers to a human, or takes a voicemail - then delivers a full call summary and transcript to your inbox. Your business is always open, even when you're not.
AI Website Chatbot
Drop a single script tag onto your site and Opsei greets every visitor, answers questions from your knowledge base, qualifies leads, books appointments, and escalates to a human when needed. Configurable brand voice, welcome messages, and business hours.
Unified Inbox + Lead Management
Every call, chat, SMS, email and social message lands in one screen with the full customer timeline, AI-suggested replies, and conversation history. Every interaction automatically becomes a lead with contact details, source, transcript, and a qualification score - nothing slips through the cracks.
AI Ticketing + Workflow Automation
Opsei auto-creates support tickets from any channel, with priority detection, category classification, and SLA tracking. Define your own if-this-then-that rules: notify a manager, create a task, send an SMS, book a callback, or escalate to a human - on any channel.
Automations
Opsei works with the tools you already use
Every conversation flows straight into your business - no copy-paste, no double entry.
Automated Workflows
When a new lead, customer, or enquiry comes in, Opsei takes the next step for you - automatically. Create a lead in your CRM, send a follow-up, notify your team, and connect with thousands of external apps through Zapier, Make, and n8n. Set it up once and it runs on its own, every time.
Live Answers From Your Systems
Opsei can look things up in your business while it's talking to a customer - an order status, a booking, an appointment, or an account balance, and reply with the real, up-to-date answer instead of "let me check on that". It works on both chat and voice, so customers get instant answers.
What customers say about Opsei AI
The most common answer: It's like hiring a full frontdesk team overnight.
Sarah Whitfield
Owner, Whitfield Plumbing
“We stopped missing after hours jobs the day we switched on.”
Opsei answers every call, quotes basic jobs, and books urgent callouts straight into our diary. Our booked-job rate went up almost 40% in the first month.
Dr. Ananya Ranjan
Practice Manager, Bright Smiles Dental
“Our frontdesk team gets to focus on patients again.”
The chatbot handles appointment enquiries. The AI receptionist takes the after-hours calls. Reception spend more time with people in the practice, not on the phone.
Michael Sharma
Principal, Sharma Real Estate
“Every enquiry becomes a lead in the CRM. Automatically.”
The AI captures the property they're interested in, screens for financing, and books an inspection, all before an agent has to touch it. Game changer for our follow-up rate.
Deanna Yang
Owner, Yang Accounting
“Cheaper than one part-time receptionist. Way more capable.”
Opsei AI answers every enquiry with a real understanding of our services, opens support tickets for tax clients, and sends automated follow-ups. It replaced three separate tools.
